Contact information

CONTACT INFORMATION

Store Name: Shoestt
Support Email: support@shoestt.shop

Customer support is available exclusively via email.

Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (UTC)

Average Response Time:
24–48 business hours.

Emails received outside business hours, weekends, or public holidays will be answered on the next business day.

For faster assistance, please include:

• Full name

• Order number

• Clear description of your inquiry

We provide support for questions related to orders, shipping, payments, returns, and general product information.